Privacy Policy 918ks —
Our Commitment to Protecting Your Data

To provide a safe, responsible, and high-quality online casino service to all players, 918ks collects several categories of personal information. We only collect information that is genuinely necessary for legitimate purposes.

Personal Identity Information:

• Full name as per official identification document
• National identification number (MyKad) or passport number
• Date of birth and gender
• Current residential address
• Active mobile phone number
• Valid email address

Financial Information:

• Bank account number or e-wallet details for deposit and withdrawal purposes
• Deposit and withdrawal transaction history
• Source of funds (for players with high transaction limits)

Technical & Usage Information:

• IP address and general location data
• Device type, operating system and web browser used
• Login history and session activity
• Game data including bets, wins, and play time
• Platform interaction data such as pages visited and buttons clicked

The personal information we collect is used solely for legitimate purposes related to the operation of the 918ks platform. Below is a detailed explanation of how your data is used:

918ks will not use your personal data for any purpose other than those stated above without obtaining your prior consent, unless required by law.

918ks takes a highly restrictive approach to sharing players' personal information. We do not sell or trade your data. Information sharing only occurs in the following limited situations:

Trusted Service Providers: 918ks works with carefully selected third-party service providers, including payment gateway providers, identity verification services, and cloud technology infrastructure. All providers are bound by strict data confidentiality agreements and may only use your information for contractually specified purposes.

Legal Obligations: 918ks may be required to disclose certain information to relevant authorities — such as law enforcement agencies, financial regulators, or courts — when mandated by law or a valid court order.

Fraud Prevention: In situations where we suspect fraudulent activity, money laundering, or serious security threats, 918ks reserves the right to share necessary information with relevant authorities for investigation and prevention purposes.

The security of players' personal data and financial information is the highest priority at 918ks. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times.

• 256-bit SSL Encryption: All communications between your browser and 918ks servers are encrypted using TLS 1.3 protocol, the strongest encryption standard currently available.
• Two-Factor Authentication (2FA): 918ks offers two-factor authentication to provide an additional layer of security for your account.
• 24/7 Monitoring: Our cybersecurity team monitors all platform activity around the clock to detect and respond to any threats promptly.
• Regular Security Testing: The 918ks platform undergoes regular security audits and penetration testing conducted by independent security firms.
• Secure Password Storage: Player passwords are never stored in plain text — they are processed using strong cryptographic hashing algorithms.

918ks uses cookies and similar tracking technologies to enhance the user experience and ensure smooth platform functionality. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how players use the platform to help us improve the user experience. All data is anonymised.
• Functional Cookies: Allows the platform to remember your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Helps us understand aggregate platform usage patterns for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some areas of the 918ks platform.

As a 918ks player, you have clear rights regarding your personal data. 918ks is committed to respecting and facilitating the exercise of these rights:

918ks retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. The following are general guidelines for our retention periods:

• Active Accounts: Personal data is retained for the duration that your account is active and in use on the 918ks platform.
• After Account Closure: Transaction records and KYC documents are retained for a minimum of 5 years after account closure to meet AML (Anti-Money Laundering) compliance requirements and applicable financial regulations.
• Security Logs: Access and security activity logs are retained for 12 months for the purpose of investigating security incidents if required.
• Support Communications: Customer support conversation records are retained for 24 months for reference and service improvement purposes.
• Marketing Data: If you withdraw consent for marketing communications, the relevant data will be deleted within 30 days.

Once the relevant retention period has lapsed, data will be securely deleted using methods that ensure it cannot be recovered.

The 918ks platform may contain links or integrations with third-party services such as payment providers (DuitNow, FPX, Touch 'n Go, GrabPay) and licensed game providers. It is important that you understand the following:

• Each third-party provider has its own privacy policy governing how they handle your data within the scope of their services.
• 918ks carefully selects its service partners and only works with entities that maintain robust data security standards.
• This 918ks Privacy Policy does not cover the privacy practices of those third parties. We encourage you to review the privacy policy of each respective provider.
• 918ks is not responsible for the privacy practices or content of third-party websites or services that are separate from our platform.

The 918ks platform is strictly for individuals aged 18 and above. 918ks does not knowingly collect, store, or process any personal data from individuals under the age of 18.

If you believe a minor has registered or used our platform, please contact our customer support team immediately. We will investigate and take appropriate action, including the prompt deletion of all data related to that individual.

918ks employs age verification technology and rigorous KYC processes to ensure only adults can access our platform services. This is part of our commitment to responsible gambling.

918ks reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements. Any amendments take effect immediately upon publication on the 918ks website.

For significant amendments that materially affect your privacy rights, 918ks will provide notification via your registered email or through a prominent notice on the platform at least 7 days before the changes take effect, unless urgent amendments are required for security or legal reasons.

The "Updated" date at the top of this page indicates when the last amendment was made. We encourage you to review this page periodically. Continued use of the 918ks platform following any amendments constitutes your acceptance of the updated policy.